Smart Savings Rewards

Smart Savings Rewards

What is the Smart Savings Rewards Program?

Smart Savings Rewards is a NYSEG/RG&E voluntary demand response program in partnership with EnergyHub and ThinkEco. It rewards you for reducing your electricity use during periods of high demand, while help...

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What are temperature adjustment events?

As part of the program, NYSEG/RG&E will ask you to participate in temperature adjustment events. During these events, NYSEG/RG&E will reduce your AC’s power usage by adjusting the smartAC thermostat rem...

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What is the benefit to me?

The great thing is that the Smart Savings Rewards program rewards you for enrolling with a $20 Amazon e-gift card when you connect your ACs as well as a $5 electric bill credit for every temperature adjustment ...

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When is the Smart Savings Rewards program?

The program runs from May 1st to September 30th.

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How do I sign up for the Smart Savings Rewards program?

To sign up, you can go to https://smartsavingsroomac.com/signup/​.

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Who is eligible for the Smart Savings Rewards program?

To be able to participate, you must meet the following qualifications: You are a NYSEG/RG&E electricity customer in a designated ZIP code. You have a standard room air conditioning unit. ...

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What is the status of my enrollment?

If you'd like to know the status of your enrollment, please send us an email using the online form and provide the name and email address you used to enroll in the program. A representative from the program wil...

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How do I track my shipment?

Once your application is approved your smartAC kits will be processed and shipped to the address you provided on your application form. Once your kits have been shipped you will be sent an email with a UPS tra...

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How do I return or exchange equipment?

If you are no longer interested and would like to return your smartAC kits, please use the free return shipping label included in the box used to ship your smartAC kits to you. If you need a new one, please use...

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How do I opt out of a temperature adjustment event with my smartAC thermostat remote?

To opt out of a temperature adjustment event, simply press the down arrow on your thermostat remote to turn down the set temperature. You will see the "DR" symbol on your thermostat disappear when you have succ...

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